Technical support

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If you need any assistance with AFI in the first instance you should contact your institution's ICT co-ordinator who, if unable to resolve any technical problems you are having, will be able to contact our technical support team.

ICT co-ordinators can contact the AFI technical support team using the following contact details:

Customers in US & Canada

Customers outside US & Canada

When reporting a problem, please state your domain name or IP address and that of your web proxy server if used. AFI is optimized to operate with Netscape 6.0 and above, Microsoft Internet Explorer 5.0 and above and Firefox 1.0 and above. Use of one of these browsers is strongly recommended. The Software Requirements page offers the facility of downloading Netscape Navigator, Microsoft Internet Explorer or Firefox.